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Restaurant Software

Guest Review System
Manage Every Customer Review in One Place

IntaHub's Review Management module captures and manages customer feedback automatically, and lets you monitor and respond to reviews from multiple platforms -helping you improve service quality, protect your brand reputation, and turn feedback into repeat business.

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Multi-Platform
Review Monitoring
Automatic
Feedback Capture
10+
Years Hospitality Experience
Real-Time
Alerts on New Reviews
Product Preview

A closer look at Guest Review System

See the interface your team will use every day to run restaurant Software operations.

Guest Review System software interface
Key Features

Everything you need in Guest Review System

A complete toolkit built specifically for hospitality professionals.

Automatic Feedback Capture

Collect guest feedback automatically at the point of sale or checkout, without relying on manual follow-up.

Multi-Platform Monitoring

Track reviews from Google, Facebook, and other platforms alongside your own in-house feedback, in one dashboard.

Centralized Response Tool

Respond to reviews from a single screen, keeping your tone and turnaround times consistent across every platform.

Real-Time Alerts

Get notified instantly when a new review or a low rating comes in, so issues can be addressed before they escalate.

Sentiment & Trend Analytics

Spot recurring themes in guest feedback -food, service, cleanliness- and track satisfaction trends over time.

Branch-Wise Reporting

Compare review volume and ratings across outlets to identify which branches need attention.

Staff Performance Insights

Link feedback to specific outlets and shifts to recognise strong performers and coach where needed.

QR & Receipt Feedback Prompts

Invite guests to leave feedback directly from receipts or table QR codes for higher response rates.

POS & CRM Sync

Feedback links back to customer profiles and order history, giving you the full picture of every guest.

Why Guest Review System

The smarter way to
run your business

Turn every guest interaction into an opportunity to improve. Review Management captures feedback automatically and brings reviews from every platform into a single dashboard, so your team can respond quickly, spot service issues early, and build a stronger brand reputation -without checking a dozen different apps.

Never Miss a ReviewReal-time alerts mean low ratings and complaints get a fast response before they affect your reputation.
One Dashboard, Every PlatformMonitor and reply to reviews from multiple platforms without logging into separate accounts.
Built for HospitalityDesigned around restaurant and hotel feedback workflows, not a generic review widget.
Always in SyncDeep integration with IntaHub POS links feedback to real customers, orders, and branches.
One Team, Full StackDesign, integration, hosting, and support all handled in-house -no juggling multiple vendors.
Fast TurnaroundGet review capture and monitoring live across your outlets within a few weeks of onboarding.

Ready to get started with Guest Review System?

Talk to our team and see how IntaHub can transform your operations.

Get a Free Demo